The Vermont Drive

News for the Automotive Industry

VADA is pleased to partner with Brown & Brown Dealer Services to offer in person training programs at our office in Central Vermont.

Service Advisor Training Seminar

When: Tuesday, October 29 from 9am to 4pm

Where: 963 Paine Turnpike N., Berlin, VT

Cost: $295 per person

This highly interactive program will focus on:

Phone Skills

Turning the price shopper into an appointment

The Write-up process

Listening Skills

Selling Found Work

Proper Use of MPI

Building Value

Compliance Training Seminar

When: Wednesday, October 30 from 9am to Noon

Where: 963 Paine Turnpike N., Berlin, VT

Cost: $198 per person

This half day seminar will provide a practical overview of Compliance

in today’s Automotive retail environment, including:

Updated Safeguards

Truth-in-Lending

Red Flags

Graham Leach Bliley Act

Unfair and Deceptive Trade Practices

FTC Buyers Guide

Fin-Cen 8300